A healthy ROI depends on a healthy boiler

You earn money for every kW of heat your biomass boiler produces. So it needs to run smoothly if you’re to maintain the best return on your investment.

Biomass boilers work hard, operating almost continuously. To keep yours running smoothly we advise you have it serviced at least once a year.



Be sure to use high quality fuel


Without a waste wood biomass boiler it is important to use a good quality fuel, this will keep your boiler running smoothly.



Poor quality fuels can block the fuel inlet and may not burn as well. For more information click here or call us on 01600 463 008.



Tell me how to burn low quality fuel.

Call us on 01600 463 008

For information on our range of service and maintenance contracts, or to book a service

‘Novalux are always at the end of the phone and provide fantastic on-going service for the three biomass boilers they installed.’

C. McNamaraspeech

We service and repair:

  • Most biomass boilers
  • Biomass boilers installed by other companies
  • CHP units
  • ORC Units
  • Fuel stores



Emergency call outs


We can rectify many faults online or over the telephone. However, if we do need to visit your site we promise an engineer will be with you within 24 hours of your call.


Click here for more information.


Technical support helpline


We'll maintain and fix your unit, even if we didn't install it...


If you have a technical fault or other problem with your biomass boiler or CHP unit please call:

08723 314 709